Our partner (iGaming start-up) is looking for the first VIP MANAGER who can write all processes from scratch and become a key expert in the company for developing the VIP Department directly with the CEO of the company.

Duties:

  • Assisting clients with incoming inquiries
  • Selling the company’s services to clients (outbound contacts)
  • Retention, reactivation, and upselling of clients
  • Development of individual bonus programs
  • Creation of bonus offers
  • Analyzing the effectiveness of the measures taken to accomplish specific tasks

Must have:

  • 2+ years of experience in the gambling\betting area as a VIP Manager
  • Experience in customer service (calls/chats)
  • Knowledge of English (fluent)
  • Literacy
  • Excel, Google spreadsheets (confident user)

Optional:

  • German language skills
  • Proactivity and communication skills
  • Experience in the development of loyalty programs
  • Experience in gambling as a sales manager/personal manager

We offer:

  • Full-time job with a flexible schedule
  • Opportunity for career growth
  • Zero bureaucracy
  • Benefits package (vacation, sick leaves)
  • Corporate events and activities
  • Opportunity to contribute ideas and suggestions to the processes
  • Regular compensation reviews
  • Training incentives

Apply for this job

Get Our Benefits

Feel our care with
66 DAYS OF TIME-OFF

Vacation, Sick and Emergency Leaves are available right from day one.

20% PAY RAISE

Experience an annual increase in the reward rate.

FLEXIBLE BUSINESS HOURS

Time of start is usually flexible — between 7 and 11 a.m.

EDUCATION AND DEVELOPMENT

Explore BI Academy, diverse learning programs, and engaging QA sessions.

€200 HEALTH BUDGET

€200 per year to cover health expenses.

BONUSES

Achieve your KPIs and seize the opportunity for additional bonuses.

STABILITY EQUALS GROWTH

Our journey started small, and now we are 300+ members across 38+ countries. We're still growing!

TIMELY PAYMENTS

Everyone receives their monthly compensation, bonuses, and benefits without delay.

6 MONTH OF PARENTAL LEAVE

Additionally, 7 days for expectant fathers or partners.

PROMOTION

We prioritize your growth and celebrate internal promotions.

B-DAY OFF

Coordinate with your TL; no formal request is needed.

FESTIVE BREAKS

Celebrate local holidays with official days off.

CORPORATE PRESENTS

We celebrate special occasions with surprises and presents.

RECOGNITION

Our values reveal what we hold in high esteem.

REWARD

Compensation, provided at the end of each month for the current month's contributions.

Diversity is in everything we do!

And our culture thrives on ensuring you have the tools and community to be successful