Introduction to the Role:
As a Fraud Detection Specialist, you will be critical in safeguarding businesses and financial institutions against fraudulent activities.

Advantages of the Role for You:

Analytical Skills Development: This role offers an excellent opportunity for candidates to enhance their analytical skills, which are highly sought after in various industries.

Problem-Solving Abilities: This can help you sharpen your critical thinking and problem-solving abilities, which are valuable in many aspects of your professional and personal life.

Technological Proficiency: Fraud Detection Agents often utilize sophisticated software tools and technologies to analyze data and detect fraudulent patterns. 

Key Responsibilities:

Investigation (Detect)

  • Review and monitor all FTDs daily
  • Investigate and monitor players with similar patterns/behavior
  • Review and monitor High depositors
  • Review and monitor Duplicate accounts to identify Bonus abuse
  • Review and monitor players with similar patterns/behavior and linking attributes, like IP, software Links, and other conventional links. (Syndicate behavior, collision fraud) for both Players and Affiliates
  • Open-source background checks if required (social media, google) – to retrieve more information about players and make informed decisions to take action.

Withdrawals &KYC

  • Review high withdrawals
  • Players with high cash-in-to-purchase ratios
  • Review suspicious gameplay – high bets
  • Free money withdrawals
  • Review KYC for tampered documents, and similarities of documents received
  • Review source of funds and source of wealth documentation to identify affordability as well as money Laundering
  • Review of 3rd party payments for lost, stolen, or friendly fraud (family/friends) members’ cards being used without knowledge of the financial account holder

Fraud prevention

  • Locking and blocking of high-risk accounts
  • Monitor and lock duplicate accounts to prevent multiple cash-ins, CPA deals being paid more than once, and abuse of bonus funds.
  •  Reporting suspicious behavior to 3rd party – Soft Swiss for players to be blocked on registration on our other Brands
  • By looking at data and thinking about fraudulent activity, fraud analysts develop new techniques to prevent problems.

3rd Party Relationships – Soft Swiss

  • Create Jira tasks to aid with a global review of high-risk players (cash-ins and deposits).
  • Reporting of high-risk players (linked accounts, bonus abuse, betting abuse).
  • Work closely with the Fraud manager to mitigate system improvements and any other back-office assistance.

Skills & Qualifications Required

  • 3-5yrs working experience
  • Knowledge of the I-gaming / entertainment industry
  • Detailed knowledge & understanding of AML
  • Knowledge & understanding of Operational Risk Management
  • Deep understanding of risk to enhance our Risk Rule Engine
  • Ability to detect and prevent Fraud, Risk, and Anti-money Laundering.
  • Good interpersonal skills benefit fraud analysts because they often deal with people who are upset and fearful that they’ve been cheated.
  • Attention to detail – perceiving small changes and things that “just don’t seem right” helps detect fraud
  • Organization skills – keeping track of what is going on, handling information from various sources, and following up in an organized manner stops fraud from progressing
  • Problem-solving skills – successful fraud analysts are intrigued by complex situations rather than overwhelmed by them; they like to solve puzzles

Your Hiring Journey:
Call with a Recruiter ➡️ Interview with TL ➡️ Assessment if necessary ➡️ Job offer 🥳

Benefits of Joining Our Team:

  • Time Off: 20 vacation days, 36 sick days annually.
  • Learning: English classes, learning compensation, conference and seminar support.
  • Professional Growth: Emphasis on internal promotions for career advancement.
  • Health Benefits: Annual budget for health expenses.
  • Special Occasions: Extra day off for birthdays, marriage bonus, enhanced maternity support.
  • Work Environment: Minimal bureaucracy, no overtime, necessary tools and tech provided.
  • Corporate Events: Team-building activities in a multicultural setting.
  • Work-Life Balance: Flexible remote, office, or hybrid work options without time tracking.

Let’s build a safer and more secure future!

Apply for this job

Get Our Benefits

Feel our care with
66 DAYS OF TIME-OFF

Vacation, Sick and Emergency Leaves are available right from day one.

20% PAY RAISE

Experience an annual increase in the reward rate.

FLEXIBLE BUSINESS HOURS

Time of start is usually flexible — between 7 and 11 a.m.

EDUCATION AND DEVELOPMENT

Explore BI Academy, diverse learning programs, and engaging QA sessions.

€200 HEALTH BUDGET

€200 per year to cover health expenses.

BONUSES

Achieve your KPIs and seize the opportunity for additional bonuses.

STABILITY EQUALS GROWTH

Our journey started small, and now we are 300+ members across 38+ countries. We're still growing!

TIMELY PAYMENTS

Everyone receives their monthly compensation, bonuses, and benefits without delay.

6 MONTH OF PARENTAL LEAVE

Additionally, 7 days for expectant fathers or partners.

PROMOTION

We prioritize your growth and celebrate internal promotions.

B-DAY OFF

Coordinate with your TL; no formal request is needed.

FESTIVE BREAKS

Celebrate local holidays with official days off.

CORPORATE PRESENTS

We celebrate special occasions with surprises and presents.

RECOGNITION

Our values reveal what we hold in high esteem.

REWARD

Compensation, provided at the end of each month for the current month's contributions.

Diversity is in everything we do!

And our culture thrives on ensuring you have the tools and community to be successful