Introduction to the Role:
As a Fraud Detection Analyst , you will be critical in safeguarding businesses and financial institutions against fraudulent activities.
Advantages of the Role for You:
Analytical Skills Development: This role offers an excellent opportunity for candidates to enhance their analytical skills, which are highly sought after in various industries.
Problem-Solving Abilities: This can help you sharpen your critical thinking and problem-solving abilities, which are valuable in many aspects of your professional and personal life.
Technological Proficiency: Fraud Detection Agents often utilize sophisticated software tools and technologies to analyze data and detect fraudulent patterns.
Key Responsibilities:
Investigation (Detect):
- Review and monitor all FTDs daily
- Investigate and monitor players with similar patterns/behavior
- Review and monitor High depositors
- Review and monitor Duplicate accounts to identify Bonus abuse
- Review and monitor players with similar patterns/behavior and linking attributes, like IP, software Links, and other conventional links. (Syndicate behavior, collision fraud) for both Players and Affiliates
- Open-source background checks if required (social media, google) – to retrieve more information about players and make informed decisions to take action.
Withdrawals &KYC:
- Review high withdrawals
- Players with high cash-in-to-purchase ratios
- Review suspicious gameplay – high bets
- Free money withdrawals
- Review KYC for tampered documents, and similarities of documents received
- Review source of funds and source of wealth documentation to identify affordability as well as money Laundering
- Review of 3rd party payments for lost, stolen, or friendly fraud (family/friends) members’ cards being used without knowledge of the financial account holder
Fraud prevention:
- Locking and blocking of high-risk accounts
- Monitor and lock duplicate accounts to prevent multiple cash-ins, CPA deals being paid more than once, and abuse of bonus funds.
- Reporting suspicious behavior to 3rd party – Soft Swiss for players to be blocked on registration on our other Brands
- By looking at data and thinking about fraudulent activity, fraud analysts develop new techniques to prevent problems.
3rd Party Relationships – Soft Swiss:
- Create Jira tasks to aid with a global review of high-risk players (cash-ins and deposits).
- Reporting of high-risk players (linked accounts, bonus abuse, betting abuse).
- Work closely with the Fraud manager to mitigate system improvements and any other back-office assistance.
Skills & Qualifications Required:
- 3-5yrs working experience
- Knowledge of the I-gaming / entertainment industry
- Detailed knowledge & understanding of AML
- Knowledge & understanding of Operational Risk Management
- Deep understanding of risk to enhance our Risk Rule Engine
- Ability to detect and prevent Fraud, Risk, and Anti-money Laundering.
- Good interpersonal skills benefit fraud analysts because they often deal with people who are upset and fearful that they’ve been cheated.
- Attention to detail – perceiving small changes and things that “just don’t seem right” helps detect fraud
- Organization skills – keeping track of what is going on, handling information from various sources, and following up in an organized manner stops fraud from progressing
- Problem-solving skills – successful fraud analysts are intrigued by complex situations rather than overwhelmed by them; they like to solve puzzles
Your Hiring Journey:
Chat with Recruiter- Technical Interview with Team Leader – Assessment if necessary -Offer Letter
Benefits of Joining Our Team:
- Time Off: 20 vacation days, 36 sick days annually.
- Learning: English classes, learning compensation, conference and seminar support.
- Professional Growth: Emphasis on internal promotions for career advancement.
- Health Benefits: Annual budget for health expenses.
- Special Occasions: Extra day off for birthdays, marriage bonus, enhanced maternity support.
- Work Environment: Minimal bureaucracy, no overtime, necessary tools and tech provided.
- Corporate Events: Team-building activities in a multicultural setting.
- Work-Life Balance: Flexible remote, office, or hybrid work options without time tracking.
Let’s build a safer and more secure future!